FAQ

Quick answers to common questions.

Orders

How do I place an order?

Add products to your cart and go to checkout. Enter your address and choose a payment option.

Can I change or cancel my order?

Message us as soon as possible with your order number. If the order has not shipped yet, we will help.

Do you deliver across Pakistan?

Yes. We offer nationwide delivery. Read our shipping policy for details.

How can I track my order?

Open the Track Order page, or use the status link in your order email.

Is Cash on Delivery available?

Yes. You can pay in cash when your order arrives, where the option shows at checkout.

Which payment methods can I use?

You will see the available methods at checkout. Payments are handled by Shopify checkout.

What is your return policy?

We offer easy returns. Please read our refund policy for the steps and conditions.

What if my item arrives damaged?

Send us your order number and a photo. We will help you with a fix.

Are the products original?

Yes. We sell original products. Contact us if you have a question about a product.

Do I need an account to order?

No. You can check out without an account. An account lets you see your orders and save addresses.